🧠 FAQ: Actually Useful Info

Q: When will my order ship?
A: Most of our products ship within 2–5 business days. Some items ship directly from our fulfillment partners and may take a little longer — especially if it's made to order or ships from a warehouse outside the U.S. You'll always get a tracking number as soon as it's available. If it’s been more than 7 business days and you haven’t heard anything, shoot us a message here.

Q: Where do your products ship from?
A: It depends! Many items ship from U.S.-based warehouses, but some are fulfilled internationally to keep costs low and pass savings to you. We always aim for the fastest, most reliable shipping available for your location.

Q: Why did my order arrive in multiple packages?
A: Great question! To keep things moving fast and flexible, we sometimes split shipments based on warehouse location or stock availability. Don’t worry — the rest of your order is on the way.

Q: Do you offer expedited shipping?
A: Not yet — but it’s coming! Right now, we prioritize keeping our products affordable and accessible, which means using standard shipping options.

Q: My package says delivered, but I can’t find it?
A: First, take a deep breath and double-check your porch, mailroom, neighbors, front office, or your “I’ll remember where I put it” spot. If it still hasn’t turned up within 48 hours, contact us and we’ll help track it down.

Q: Can I cancel or change my order?
A: If your order hasn't shipped yet, we’ll do our best to help. Email us ASAP at info@wanderanddwellshop.com.  Once an item is in transit, cancellations aren't guaranteed — but we can walk you through the next best steps.